Red texture background

Test Case Study

Test Case Study


Our Client’s Challenge

The county of San Mateo needed regular service to elevators and escalators in public facilities serving 765,000 residents southwest of the San Francisco Bay.

These vertical transportation options move people in the county’s medical centers, government buildings, and other public service spaces. Continuous, safe, and reliable operation is critical for these essential services to thrive.

Our Solution

Through an agreement with the county of San Mateo, Vertical Transportation Excellence (VTX), a division of Gannett Fleming, provides professional vertical transportation services, including comprehensive design and engineering. The work covers ongoing service and maintenance on passenger elevators, escalators, and lift systems in 19 facilities.

Our elevator and escalator team conducted equipment condition surveys and maintenance audits of:

  • Elevator machine rooms.
  • Hoistways.
  • Entrances.
  • Car enclosures for traction elevators and hydraulic elevators.
  • Escalator driving machines.
  • Brakes.
  • Motors.
  • Controllers.
  • Tracks.

This work resulted in a list of deficiencies for use by the county’s maintenance provider to facilitate safe operations and a state of good repair. The scope of services also includes performance and ride quality testing and contract review to assist the county in managing its vertical transportation systems.

VTX is also providing design, bid procurement, and construction administration for the modernization of commercial elevators in the San Mateo County Hall of Justice and Records and Maguire Correctional Facility. Our team is replacing the direct current motors and generators with variable voltage variable frequency drives to increase cost effectiveness.

Key Features

  • Condition surveys and maintenance audits guide upkeep and repair.
  • Performance and ride quality testing ensure safe and efficient operations.
  • Design for elevator modernization improves service.
  • Lidar scanning utilized for construction document development.

Awards & Recognition

  • Awards listed here. –  THIS IS HIDDEN


  • Safe operation of the county’s vertical transportation systems.
  • Details for maintenance enable effective repair and upkeep.
  • Modernization of elevators in busy county facilities.
An elevator machine room with gray and yellow machinery.

Our work covers elevators, escalators, and lift systems in the County of San Mateo’s existing and new facilities.


County of San Mateo


County of San Mateo, California


Design and Engineering

1920 1386 MikeHB
What are you looking for?
Privacy Preferences

When you visit our website, it may store information through your browser from specific services, usually in the form of cookies. Here you can change your Privacy preferences. It is worth noting that blocking some types of cookies may impact your experience on our website and the services we are able to offer.

Our website uses cookies, mainly from third-party services. Define your Privacy Preferences and/or agree to our use of cookies.